Privacy Policy | Chinteng

This Privacy Policy explains how Chinteng ("we", "us", "our") handles information collected through this website and our services. By using this website, you agree to the practices described below.

1. Information we collect

Contact information you provide in forms: name, email, company, country, phone / WhatsApp, business type and the content of your message.
Assessment and calculator inputs: your answers about business activity, structure and size, used only to prepare a recommendation.
Engagement documents: once you become a client, identity, incorporation and banking documents required to perform the services you request.
Technical data: standard analytics such as pages visited, device and browser type, and referral source.

We do not ask for passports, ID cards or bank card details as a condition of a general enquiry.

2. How we use information

To respond to enquiries and prepare setup plans, quotes and recommendations.
To provide and manage the services you engage us for.
To meet legal, tax, accounting and regulatory obligations.
To improve our website, services and content.
To send service-related communications (not marketing, unless you opt in).

3. Legal bases

Where applicable (including under the EU GDPR and UK GDPR), we process personal data on the bases of: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and improving our business.

4. Sharing and disclosure

We do not sell your personal data. We may share it with: government authorities and licensed agents where required to perform a service or comply with law; banks and professional advisors involved in your engagement; and trusted service providers (hosting, analytics, email) under confidentiality obligations.

5. International transfers

Because our services involve China, some information may be processed in China and other jurisdictions. Where personal data is transferred internationally, we take reasonable steps to protect it in line with applicable data-protection laws.

6. Data retention

We keep enquiry data only as long as needed to respond and for reasonable business records. Client engagement and accounting records are retained for the periods required by applicable law and professional standards.

7. Security

We use appropriate technical and organisational measures to protect your information. No method of transmission over the internet is 100% secure, but we work to safeguard your data and handle it confidentially.

8. Cookies & analytics

This website may use cookies and privacy-respecting analytics to understand how the site is used and to measure marketing performance. You can control cookies through your browser settings.

9. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict or port your personal data, and to object to certain processing. To exercise any right, contact us using the details below.

10. Children

Our services are for business users and are not directed to children. We do not knowingly collect data from minors.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version.

12. Contact

Questions about this policy or your data? Contact us at info@chinteng.com or via the contact page.